Presentations
Day 1
Keynote speech:
A global view of IT-induced corporate changes, by Uday Karmarkar, UCLA Anderson School of Business, director of BIT project, USA Download Here
Panel 1. Social networks and organisations
- The case of Sony Music Inc., by Scott Dinsdale, Executive Vice President of Digital Operations, Sony Music, USA Download Here
- Flexibility, responsiveness, and reliability in air travel & customer relations, by Francisco Guimpert, IT Director, Lan Airlines Download Here
- Social and Business networking in Colombia, by Ana Maria Trimiño, CINTEL-Colombia Download Here
- Social networks in Chile and their business implications, by Paolo Colonnello, Blue Company, creator of Bligoo.com, Chile Download Here
Panel 2. Innovative experiences on networking and business connections through IT
- Networked business: B-TV, albergo diffuso and other cases, Dr Andreina Mandelli, BIT Italy, SDA Bocconi/University of Lugano Download Here
- Horizontal content creation in media and corporations: Mas de Chile project, by Silvia Pellegrini, School of Communications UC, Chile
- An international e-commerce strategy in retail: the case of Falabella’s Latin American expansion, by Julius Odian, Manager of Technology and Development, Falabella Download Here
Critical issues on connecting organisations and stakeholders through IT
- Key aspects about servitisation of organisations, by Dr Hosun Rhim, Korea University Business School Download Here
- IT-based transformation in the content industry: the case of Canal 13, Ignacio Arriagada, Manager of Innovation, Canal 13 TV.


